Settings

Webhook
Use this path in the Meta webhook configuration after the WhatsApp channel is saved.
/webhook

Sabre Connection

Required fields are marked with an asterisk. URL overrides are optional and only needed if Sabre gives you non-standard endpoints.
Not connected
Kept exposed for compatibility, but OTA_BFM is the current supported request shape.
Optional override for the token endpoint.
Optional override for the shopping endpoint.

Sabre Snapshot

Shows the currently active Sabre connection or the last test result after a save.
Status
Not connected
Office / PCC
Client ID
Environment
Source
Last test
Error
None

Amadeus Connection

Required fields are marked with an asterisk. Keep URL overrides empty unless Amadeus provides custom endpoints.
Not connected
Optional override for the Amadeus token endpoint.
Optional override for the Amadeus shopping endpoint.

Amadeus Snapshot

Shows the active Amadeus connection state and last connection test status.
Status
Not connected
Client ID
Environment
Source
Last test
Error
None

WhatsApp Channel

This config controls the live WhatsApp delivery path used by the chat experiences in AI Search.
Not configured

WhatsApp Snapshot

Shows the active channel state and the webhook path you should register in Meta.
Status
Not configured
Phone ID
Verify Token
API Version
Last inbound
Webhook
/webhook

Connected Accounts

Seeded desks stay visible so the team can review the CRM shell even before switching from demo Sabre responses to a real PCC.
0 desks