Settings
Webhook
i
Use this path in the Meta webhook configuration after the WhatsApp channel is saved.
/webhook
Sabre Connection
i
Required fields are marked with an asterisk. URL overrides are optional and only needed if Sabre gives you non-standard endpoints.
Not connected
Sabre Connection Name *
Office / PCC *
Sabre Client ID *
Sabre Client Secret *
Sabre Environment *
CERT
PROD
Payload Style
i
Kept exposed for compatibility, but OTA_BFM is the current supported request shape.
OTA_BFM
Auth URL Override
i
Optional override for the token endpoint.
Shopping URL Override
i
Optional override for the shopping endpoint.
Save and Test Sabre
Sabre Snapshot
i
Shows the currently active Sabre connection or the last test result after a save.
Status
Not connected
Office / PCC
—
Client ID
—
Environment
—
Source
—
Last test
—
Error
None
Amadeus Connection
i
Required fields are marked with an asterisk. Keep URL overrides empty unless Amadeus provides custom endpoints.
Not connected
Amadeus Connection Name *
Amadeus Environment *
TEST
PROD
Amadeus Client ID *
Amadeus Client Secret *
Auth URL Override
i
Optional override for the Amadeus token endpoint.
Shopping URL Override
i
Optional override for the Amadeus shopping endpoint.
Save and Test Amadeus
Amadeus Snapshot
i
Shows the active Amadeus connection state and last connection test status.
Status
Not connected
Client ID
—
Environment
—
Source
—
Last test
—
Error
None
WhatsApp Channel
i
This config controls the live WhatsApp delivery path used by the chat experiences in AI Search.
Not configured
Channel Name *
Phone Number ID *
Access Token *
Verify Token *
API Version *
Save WhatsApp Channel
WhatsApp Snapshot
i
Shows the active channel state and the webhook path you should register in Meta.
Status
Not configured
Phone ID
—
Verify Token
—
API Version
—
Last inbound
—
Webhook
/webhook
Connected Accounts
i
Seeded desks stay visible so the team can review the CRM shell even before switching from demo Sabre responses to a real PCC.
0 desks
Live concierge
Chat for Flights
2-step intake routed into Lead Desk